Help

Frequently asked questions

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Getting started

What is Gigpage?

Gigpage is a link-in-bio platform built specifically for musicians and artists. Unlike generic tools, Gigpage includes a music player, tour dates, merch links, fan email capture, cinematic backgrounds and analytics: everything an artist needs on one page.

How do I get started?

Sign up free at gigpage.io. No credit card required. You'll be guided through a quick setup to create your artist page in minutes.

What's my Gigpage URL?

Your page lives at gigpage.io/yourusername, and you choose your username when you sign up.

Free vs Pro

Is the free plan really free?

Yes, free forever with no time limit and no credit card. The free plan includes unlimited links, unlimited tour dates, email fan capture, 1 featured track, 1 shop link, basic analytics and 2 themes. It's genuinely useful, not crippled.

What do I get with Pro?

Gigpage Pro (A$9/month or A$90/year) removes the "Powered by Gigpage" footer branding, unlocks all 5 themes, adds 3 background images with cinematic motion, 3 featured tracks, 3 shop links, custom Google Fonts and priority support.

When should I upgrade to Pro?

When your page starts to matter to your career and you want it to feel completely yours: no Gigpage branding, your own visual identity. There's no pressure to upgrade before you're ready.

Can I cancel Pro anytime?

Yes, cancel anytime, no questions asked. You keep Pro access until the end of your billing period.

Features

Which music platforms can I embed?

Spotify, YouTube and SoundCloud are all supported. Paste the embed URL from any of these platforms into your featured track slot.

How does fan email capture work?

Your Gigpage includes an email signup form for fans. When a fan subscribes they receive an automatic welcome email, and their address is saved to your subscribers list in your dashboard. You own the list and we never use it for anything else.

What analytics do I get?

All users get total page views, this week and this month views, top referrer source (Instagram, TikTok, Google etc), device split (mobile vs desktop) and a 7-day chart. Analytics are free for everyone.

Can I add a background image?

Yes. Free users can add 1 static background image. Pro users can add up to 3 images with cinematic panoramic motion between them.

Account & privacy

Who can see my Gigpage?

Your artist page (gigpage.io/yourusername) is public and anyone can view it. Your dashboard, subscriber list and analytics are private to you.

How is my data handled?

We comply with the Australian Privacy Act 1988 and GDPR. We never sell your data or your fans' data. Read our full Privacy Policy for details.

How do I delete my account?

Email us at hello@gigpage.io and we'll delete your account and all associated data promptly.

Still need help?

We're a small team and we actually read our emails.